I just finished theoretical training for my bpo job. Next week, we’re going to be introduced to the production floor. Few of my batchmates said they are kabado/ anxious or tense going to the next step when they were asked about their impressions of it. I said “it feels okay[going to slowly be integrated to work], i just want to make a lot of money”. I cant wait to get much more from my time!
While i am still new to this line of work, i just want to get the money. Our Trainer taught us well. While i have not remembered everything he taught us, im pretty sure the floor support will help me. And if they dont, for some reason, i am fine with it as well.
Too focused on getting money. The feeling of me wanting more money outweighs the doubt and fear of doing my job. While I dislike making errors at work and it does pain me to make those errors, what i really focus on is the money in the cutoff.
Work anxiety was left behind at my job, hopefully permanently. My previous job made me realize being human is part of the job. Yes, we make mistakes and some of those are career breaking, but mistakes are part of the journey. Im pretty sure you cannot do good work when you do not have wrong processes to stray away from. Mistakes that we made can greatly impact avoidance from it in the future.
New people seem friendly and easy to be with. We got introduced to the older batch, they seem pretty nice and easy to talk to incase of help. The men of my batch seems easy to be with as well, maybe they would make good friends in the future.
I need to step up my game. I have no clue about the job, but hey I am trying. And even if i made some mistakes, hopefully i dont take it personally and just keep on trudging until i get a high paying job. I know that we have a lot to study up on, especially on the policies and rules, since these areas are a bit trickier than troubleshooting. While im still learning the how tos of the procedure, I also have to learn to express myself in a professional manner and positive tone. I prefer typing all my mind and heart tells me but the Quality Assurance and Team Leader promotes using AI. While i do like using AI , this just does not feel right.
1st week of the job. My first day was a disaster. I think I got most of the procedures right, but I still need guidance. I got a few chats, like 5 chats and closed 3. I followed the Floor Support’s steps and got some good resolution. But I was jittery and tired when this occurred. For context, I had little rest that day I was at my parent’s house, which made me commute like 6 hours in total that day before work and without proper rest, I tried drinking coffee, and it just made me palpitate and anxious, not full of energy and focus.
My current schedule is from dawn to noon. The hate from commuting to work lessened since it only takes me an hour to go there, 30-45 minutes is the jeep time, and the other time depends on how fast I want to walk. But it still takes the same travel time to go to my dorm since people are on the road, but it will depend, sometimes its fast, sometimes its not. The thought of not going to work still speaks to me every time I wake up.
Since I got to sleep after work, meaning I go to sleep in the afternoon, and boym the street in Manila is noisy. One of the reason I dont get sleep alot is the noise, the ventilation and lastly, i’m not settled in sleeping in the afternoon. I want to settle this now so that I can work efficiently and use the remaining time I got to produce more for myself and play some games.
Now that the 1st week of my job is done. I got the taste of my paycheck, and boy it is a bit higher than my last job. I feel rich. But not enough. I gotta save, get on the side hustles with the limited time that I have. I got a lot on my list that needs to be done, and I know my potential will rise, but I am hasty, I need to succeed as early as possible.
That is all for now. Later bois.